So, What is going on?<\/p>\n
\uf0d8 PMI\u2019s products have been designed and are operating such that they stay out in the field longer than expected<\/p>\n
\uf0d8 PMI\u2019s products are being repaired by the third-party repair houses<\/p>\n
\uf0d8 Some customers or end users (military and government) will repair the products themselves<\/p>\n
\uf0d8 It may be too expensive to ship a product back to PMI so the end user will use a local repair company<\/p>\n
\uf0d8 Some of the above\/all of the above, etc.<\/p>\n
I have had an opportunity to visit small, third party power supply repair houses as well as to talk with a large, power supply repair company. It is quite clear that the smaller companies do not necessarily use approved or new material. They get material by cannibalizing product as well as trying to \u201cmake do.\u201d F.Y.I. \u2013 PMI does not normally sell its material to repair houses, which forces them to get material wherever they can. I have to assume that the larger companies do the same.<\/p>\n
When it comes to upgrades, modifications or implementation of ECOS, etc, third party repair houses are unable to support this aspect of customer service.<\/p>\n
At this point, PMI will repair and refurbish only its own product. But, it will certainly entertain replacing competitors\u2019 old product that can no longer be repaired and\/or no longer serviced by the competition.<\/p>\n
There are scores of PMI competitors that are no longer in business and\/or are no longer servicing their older products \u2013 especially the 5\u201d X 8\u201d X 11\u201d power supplies \u2013 the same power supplies that PMI is still continuing to build.<\/p>\n
Effective September 1st, PMI will:<\/p>\n
\uf0d8 Officially launch its new Website.\u00a0 See the link at http:\/\/www.hilltech.com\/products\/power_components\/Power_Supplies.html#500-8000<\/p>\n","protected":false},"excerpt":{"rendered":"
There are scores of PMI competitors that are no longer in business and\/or are no longer servicing their older products \u2013 especially the 5\u201d X 8\u201d X 11\u201d power supplies Continue reading